Contact Us
We reply within 2 hours
Every Winner Island member has access to priority support. Our concierge team handles account, payment and gameplay enquiries with discretion.
Email. The fastest way to reach us is by email at [email protected]. Please include as much detail as possible - for account issues, the email address you registered with; for editorial matters, the URL of the page you are referring to.
Response times. Most enquiries receive a substantive reply within one to two business days. Complex questions may take a little longer while we look into them properly.
What to expect. Every message is read by a real person. We do not use automated bots to close support tickets and we will always tell you honestly if we cannot help with a particular request.
Editorial requests. If you spot an error in one of our articles, or if you have information that would improve a review of an operator in the United Kingdom, please let us know - accuracy matters to us.
Business enquiries. Partnership, press and licensing requests should be sent to the same address with a clear subject line.
Play well.